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Ongoing Projects

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Research in Progress

Our ongoing research explores emerging questions around ageing, digital inclusion, technology and participation. These projects are developing new evidence and insights to better understand the experiences of older adults and inform more inclusive services, systems and communities.

Tinkering, Teaching, and Taking Responsibility

How older adults are collectively learning, questioning and shaping AI

Technology & Innovation | Digital Inclusion | Co-design & Engagement

Explores how older adults learn about generative AI together through experimentation, peer learning and collective problem-solving, challenging assumptions that later-life AI education is simply about catching up on digital skills.

How older adults are collectively learning, questioning and shaping AI

Participating in Digital Society

Digital citizenship and civic participation in later life

Community Participation | Digital Inclusion | Policy & Practice

Explores how older adults use digital technologies to participate in civic and community life, contribute their knowledge and experience, and make their voices heard.

Digital citizenship and civic participation in later life

Human–AI Companionship in Later Life

Connection, care and muluality in relationships with AI

Technology & Innovation | Healthy Ageing | Policy & Practice

Explores how older adults experience companionship and mutuality with AI, and how AI design and commercial practices shape caring, reciprocal relationships and well-being.

Connection, care and muluality in relationships with AI

Supporting Digital Life

Emotional work, care and autonomy in family technology support

Digital Inclusion | Healthy Ageing | Co-design & Engagement

Explores the often-invisible emotional work involved when family members and trusted supporters help older adults navigate digital life, and how that support can build confidence or create dependence and frustration.

Emotional work, care and autonomy in family technology support

When AI Gets You Wrong

Personalisation, lifelong learning and older adults’ engagement with generative AI

Technology & Innovation | Digital Inclusion | Healthy Ageing

Examines what happens when generative AI personalisation gets older learners wrong, and how these mismatches affect their ability and willingness to keep learning with AI.

Personalisation, lifelong learning and older adults’ engagement with generative AI

Discover more of our work

See how Shaping Connections research is building evidence, informing practice and supporting more inclusive experiences of ageing.

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