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Ongoing Projects

Explore our ongoing research

Our ongoing research explores emerging questions around ageing, digital inclusion, technology and participation. These projects are developing new evidence and insights to better understand older adults’ experiences and inform more inclusive services, systems and communities.

Empowering Senior Voices Program

Connecting lived experience with better places, services and decisions

A participatory research approach that enables older adults to turn lived experience into evidence and work with communities and decision-makers to inform decisions, shape practical action and support continued participation.

Social Connection & Participation

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Co-design & Engagement

Policy & Practice

Tinkering, Teaching, and Taking Responsibility

How older adults are collectively learning, questioning and shaping AI

Explores how older adults learn about generative AI together through experimentation, peer learning and collective problem-solving, challenging assumptions that later-life AI education is simply about catching up on digital skills.

How older adults are collectively learning, questioning and shaping AI

Participating in Digital Society

Digital citizenship and civic participation in later life

Explores how older adults use digital technologies to participate in civic and community life, contribute their knowledge and experience, and make their voices heard.

Digital citizenship and civic participation in later life

Older Adults in Smart Living Environments

Understanding when digital services and technologies don't fit people's everyday lives

This research explores what happens when digital services and technologies do not fit an older person's needs, resources or circumstances, and how the actors whose decisions and practices shape these services and technologies could respond.

Understanding when digital services and technologies don't fit people's everyday lives

Human–AI Companionship in Later Life

Connection, care and muluality in relationships with AI

Explores how older adults experience companionship and mutuality with AI, and how AI design and commercial practices shape caring, reciprocal relationships and well-being.

Connection, care and muluality in relationships with AI

Supporting Digital Life

Emotional work, care and autonomy in family technology support

Explores the often-invisible emotional work involved when family members and trusted supporters help older adults navigate digital life, and how that support can build confidence or create dependence and frustration.

Emotional work, care and autonomy in family technology support

When AI Gets You Wrong

Personalisation, lifelong learning and older adults’ engagement with generative AI

Examines what happens when generative AI personalisation gets older learners wrong, and how these mismatches affect their ability and willingness to keep learning with AI.

Personalisation, lifelong learning and older adults’ engagement with generative AI

Explore completed research

See the evidence, insights and practical outcomes from completed Shaping Connections projects.

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