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Our research indicates that:

Many Australian seniors are sophisticated digital technology users.

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Some are active social connectors, assisting those who wish to bridge the digital divide.

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There is scepticism towards new technology amongst seniors and younger family members are often involved in assisting seniors with digital technology.  

Our approach to research is community based participatory approach which means that we focus on the problems and experiences of community members so we try to put ourselves in their shoes.” 
 

 Assoc Prof Bernardo Figueiredo Shaping Connections Co-founder & Deputy Director.

Learn about our current projects

Senior Connectedness

Perceived digital technology risks

Related research

Many Australian seniors are sophisticated digital technology users. Our approach to research is community based participatory approach which means that we focus on the problems and experiences of community members so we try to put ourselves in their shoes.” 
 
Assoc Prof Bernardo Figueiredo Shaping Connections Co-founder & Deputy Director.

Here is a heading

Many Australian seniors are sophisticated digital technology users. Our approach to research is community based participatory approach which means that we focus on the problems and experiences of community members so we try to put ourselves in their shoes.” 
 
Assoc Prof Bernardo Figueiredo Shaping Connections Co-founder & Deputy Director.

Many Australian seniors are sophisticated digital technology users. Our approach to research is community based participatory approach which means that we focus on the problems and experiences of community members so we try to put ourselves in their shoes.” 
 
Assoc Prof Bernardo Figueiredo Shaping Connections Co-founder & Deputy Director.

Financial Risks

  • People fear they may waste or lose their money on digital products or services.

  • Perceptions of financial risk appear through:

  • not understanding products, services or payment methods,

  • a fear of making online banking mistakes,

  • a fear that costs will escalate,

  • stories or experiences of scams

  • fear of unintentionally overspending on online shopping.

Financial Risk Subcategories

  1. Not understanding products or payments

  2. Scamming

  3. Overspending

  4. Risk of making online banking mistakes

  5. Escalating costs

Functional Risk

  • ·       People struggle to overcome the gap between the consumer-problem a product claims to solve and the belief, feeling, or confidence people have in the product's ability to deliver on its promise.

  • ·       People buy things to solve a problem – but will the product really do this?

  • Perceptions of functional risk appear through both beliefs and perception of the product and the user’s ability to use the product as intended.

Functional Risk Subcategories

Here is a heading

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Perceived digital technology risks  Perceived digital technology risksPerceived digital technology risksPerceived digital technology risks

pexels-cottonbro-studio-4057758

Perceived digital technology risks  Perceived digital technology risksPerceived digital technology risksPerceived digital technology risks

pexels-cottonbro-studio-4057758

Perceived digital technology risks  Perceived digital technology risksPerceived digital technology risksPerceived digital technology risks

pexels-cottonbro-studio-4057758

Contact us to collaborate

Contact us if you are interested in collaborating on research or publications to advance the wellbeing of the elderly in the digital landscape.

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