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Social connectedness in older adults: The role of technology

Apr 6, 2023
2 min read

Updated: 1 day ago

Technology can help older adults stay connected with family, friends and their communities, but digital barriers can also increase the risk of social isolation.



What does social connectedness mean for older adults?

Connectedness has several meanings for older adults such as:

  1. Getting information and keeping up-to-date

  2. Keep in touch with family and friends

  3. Coordinating activities and events

  4. Participating in and belonging to communities

  5. Having access to products, services and experiences


Our research has shown that for older adults, connecting through technology supports their existing relationships and we see this through their use of mobile phones, social media and email.


Technology barriers and the risk of social isolation

What happens if older people are too afraid, have pre-conceived ideas or don't know how to use technology?


Although technology can enhance connections, it can also isolate which can be a double-edged sword.


Barriers to using technology include a fear of being bullied, scams or can be from a lack of resources and skills, however the good news is, there are a number of ways older people can tap into overcoming these hurdles:

  • Understanding they are not alone and listening to other people's experiences can give them confidence that there are ways to help.

  • Exposure to easy to use strategies to overcome perceived digital technology risks.

  • Finding out the best place to seek assistance from such as family, friends, service providers, semi formal educational settings such as the local U3A, or even the internet.


Collaborative networks have great potential so if you know anyone that is struggling with connectedness, check out our free resources that can assist them so that they can be more involved and engaged in the community.



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